We are seeking an experienced Travel Agent to join our team. If you have a minimum of 5 years of hands-on experience using Sabre and have worked extensively with NET/JCB fares, along with excellent communication and language skills, we would love to hear from you!
Key Requirements:
Minimum 5 years of experience as a Travel Agent, with proficiency in using Sabre.
Extensive knowledge and expertise in handling NET/JCB fares.
Excellent communication and language skills, both written and verbal.
Experience with reissuing schedule changes and date changes for bookings.
Strong attention to detail and exceptional customer service skills.
Ability to work independently and as part of a team in a fast-paced travel agency environment.
Responsibilities:
Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and more.
Provide expert advice on travel options, destinations, and available promotions.
Utilize Sabre to research and secure the best fares and itineraries for clients.
Handle complex travel requests and manage changes to existing bookings.
Efficiently process reissuing of schedule changes and date changes for bookings.
Ensure all travel arrangements are accurately documented and communicated to clients.
Efficiently check queues and promptly respond to pending travel requests.
Deliver outstanding customer service by promptly resolving queries and addressing concerns.
Stay up-to-date with industry trends and changes in travel regulations.
Meet and exceed sales targets by promoting additional services and packages.
Note: Only shortlisted candidates will be contacted for further steps in the hiring process.
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